Privacy Policy

Last updated: May 20, 2025

This Privacy Policy describes how Wayak (hereinafter, “the Company”) collects, uses, stores, and protects the personal data you provide when using our services or interacting with our website https://www.wayak.tech.

By using our services, you agree to the terms outlined in this policy.

1. Data Controller

The data controller responsible for your personal data is:

Wayak
Email: contacto@wayak.tech
Website: https://www.wayak.tech

2. Data We Collect

We may collect the following categories of personal data:

  • Identification data: full name or company name
  • Contact data: legal or billing address, email address, phone number
  • Tax data: RFC or other tax identifier
  • Billing information: payment method, data required for issuing tax invoices
  • Technical data: IP address, browser type, device used, cookies, and browsing data (see cookie section)

3. Purposes of Data Processing

The personal data we collect will be used for the following purposes:

  • Preparing commercial proposals and service contracts
  • Invoicing and fulfilling tax obligations
  • Providing and supporting the contracted services
  • Commercial communication and customer support
  • Compliance with legal obligations
  • Sending informational or promotional communications (with prior consent)

4. Data Retention

Personal data will be retained only for as long as necessary to fulfill the aforementioned purposes or where a legal obligation applies.

5. Data Sharing

Wayak does not sell or rent personal data to third parties. Data may only be shared in the following cases:

  • When legally required or requested by competent authorities
  • With service providers who assist in business operations (e.g., billing, hosting, support), and who are bound to confidentiality
  • With the data subject’s express consent

6. Information Security

Wayak implements technical, administrative, and organizational measures to protect your personal data against loss, unauthorized access, alteration, or destruction.

7. ARCO Rights

You have the right to:

  • Access your personal data
  • Rectify it if it is inaccurate or incomplete
  • Cancel it when you believe it is no longer necessary for the stated purposes
  • Object to its processing for specific purposes

You can exercise these rights by sending a request to contacto@wayak.tech, including your full name, a clear description of your request, and a copy of an official ID.

8. Use of Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to reject cookies; however, this may affect the functionality of the site.

9. Changes to this Policy

Wayak reserves the right to modify this Privacy Policy at any time. Changes will be published on this same page and notified as required by law.

Continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you may contact us: